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Terms and Conditions

Terms & Conditions

The Kai Thai Spa based in Pretoria is a business in the hospitality industry that offers a range of professional beauty and wellness treatments.

Delivery policy
Subject to availability and receipt of payment, requests will be processed instantly and delivery confirmed way of spa confirmation voucher together with a reservation number to the registered email address.

Return and Refunds policy
The provision of services by the Kai Thai Spa in Pretoria is subject to availability at the time of processing a spa booking. In cases of unavailability, the Kai Thai Spa Pretoria will not be able to confirm the booking.
Cancellations, amendments and no shows will attract a full cancellation fee to value of the booking without any form of refund.

Customer privacy policy
The Kai Thai Spa Pretoria shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be denied as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
The Kai Thai Spa Pretoria takes responsibility for all aspects relating to the transaction including sale of the services sold on this website, customer service and support, dispute resolution and delivery of the beauty and wellness services.

Country of domicile
This website is governed by the laws of South Africa and the Kai Thai Spa based in Pretoria chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, at the 285 Willem Erasmus Street, Erasmia,  0023

Variation
The Kai Thai Spa Pretoria may, in its sole discretion, change this agreement or any part thereof at any time without notice.


Company information
This website is run by the Kai Thai Spa Erasmia (Pty)Ltd based in South Africa with registration number 2015/219676/07

Cancellations
4+ days prior to arrival: FREE cancellation.
3 – 0 days prior to arrival: 100% cancellation fee.
No show 100% cancellation fee.